Effective Date: February 15, 2025
At California Washer Repair, we respect your privacy. This policy explains what information we collect, how we use it, and the choices you have when you visit our website or contact our team.
Information We Collect
When you call, submit a website form, or otherwise contact us, we may collect your name, phone number, email address, service address, and details about your washer or repair request.
Our website may also collect basic technical information, such as your IP address, browser type, device information, pages visited, and the date and time of your visit.
How We Use Information
We use your information to respond to your questions, schedule and provide washer repair, communicate about your service, and keep records of our work.
We may also use it to operate and improve our website, protect our business and customers, and meet legal requirements. We use your contact details for service-related messages and other communications you request.
Cookies and Tracking
Our website may use cookies and similar technologies to remember preferences, support website functions, and understand how visitors use the site.
You can adjust your browser settings to block or remove cookies. Some website features may not work as intended if you do.
Analytics and Third-Party Tools
We may use analytics, website hosting, form, or communication services provided by other companies. These tools may collect information about website visits or help us respond to service requests.
Those providers handle information under their own privacy terms and our instructions, where applicable. Their services may use cookies or similar technologies.
Data Sharing and Disclosure
We do not sell your personal information. We share it with service providers that help us operate our business, such as website, communications, and payment providers, when needed for their work.
We may also disclose information when required by law, to respond to lawful requests, or to protect the rights, safety, and property of our customers, team, or business.
Data Retention
We keep information for as long as needed to provide service, maintain business records, resolve disputes, and meet legal obligations. When it is no longer needed, we take reasonable steps to delete it or remove details that identify you.
Data Security
We use reasonable safeguards to protect information we hold. No website, internet transmission, or storage method is completely secure, so we cannot guarantee absolute security.
Your Privacy Rights
Depending on where you live, you may have rights to request access to, correction of, or deletion of personal information, and to opt out of certain uses or disclosures. You may also have the right to limit the use of sensitive personal information.
To make a request, contact us using the phone number below. We will review and respond as required by applicable law. We may need to verify your identity before completing a request.
Children's Privacy
Our website and services are intended for adults. We do not knowingly collect personal information online from children under 13. If you believe a child has provided us with personal information, contact us so we can review and delete it as appropriate.
Changes to This Policy
We may update this policy as our practices or legal requirements change. We will post the revised version on this page and update the effective date above.
Privacy Contact
Phone: +18665940052